At Youlearner.com, we specialize in delivering digital products such as eBooks, audio/video courses, and webinars. Our shipping process is designed to provide seamless and instant access to your purchases. Please review our Shipping Policy for complete details.
1. Delivery Method
1.1 Digital Products:
- All products are delivered digitally via email or a third-party application/platform.
- Upon successful payment, you will receive an email containing download links, access credentials, or instructions to access your purchased product.
1.2 No Physical Shipping:
- As our products are digital, no physical shipping or delivery is involved.
2. Delivery Time
2.1 Instant Access:
- Once your payment is confirmed, you will typically gain instant access to your purchased product.
- Confirmation emails are usually sent within a few minutes of purchase.
2.2 Delayed Access:
- In rare cases, delivery may take up to 24 hours due to technical issues, payment gateway processing times, or high server loads.
- If you experience a delay, please contact our support team at [email protected].
3. Delivery Confirmation
3.1 Order Confirmation Email:
- After completing your purchase, you will receive an order confirmation email containing the product details and access instructions.
3.2 Issues with Confirmation:
- If you do not receive the confirmation email within the expected time frame, check your spam/junk folder or contact our support team for assistance.
4. Delivery Issues
4.1 Email Errors:
- Ensure you provide a valid email address at the time of purchase. Incorrect email addresses may result in failed deliveries.
- If you realize an error in your email address, contact us immediately at [email protected].
4.2 Technical Problems:
- If you encounter any technical difficulties accessing your product, please contact us for resolution.
4.3 Re-delivery:
- In case of delivery failure due to technical reasons or incorrect email addresses, we will re-deliver the product to the correct address upon verification.
5. Refund and Support for Delivery Issues
If you are unable to access your purchased product due to delivery issues:
- Contact us within 7 days of purchase at [email protected].
- Our team will resolve the issue promptly or guide you through alternative access methods.
6. Customer Support
For any questions or assistance regarding the delivery of your digital product, please reach out to us:
📧 [email protected]
📍 NthCorner Technologies #96B, Melinakeri, Nilkod, Honavar, North Canara – 581334
7. Frequently Asked Questions
Q: Will I receive a physical copy of my purchase?
A: No, all products on Youlearner.com are digital and delivered electronically.
Q: What if I accidentally delete my digital product?
A: Contact our support team with your order details, and we’ll assist you in re-accessing your product.
Q: How will I know my product is delivered?
A: You will receive an email with access details once your payment is successfully processed.
Thank you for choosing Youlearner.com! We are committed to delivering a seamless and hassle-free experience for all our customers. Let us know if you have additional questions or concerns.
